Privacy Policy for Bluefox Casino

Effective Date: 1 March 2026

Welcome to Bluefox Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: username, password, account preferences, and transaction history.
Payment Information: credit/debit card details, bank account information, and other payment details necessary to process deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To process your transactions and manage your account.
To communicate with you, including sending account-related notifications, updates, and marketing communications (where you have consented).
To improve our website, products, and services through analysis and research.
To detect, prevent, and address fraud, security issues, and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases to process your personal data:

Performance of a contract: to provide you with our services and manage your account.
Compliance with a legal obligation: to meet regulatory requirements.
Legitimate interests: to improve our services, prevent fraud, and protect our business.
Consent: for marketing communications and other optional services.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

With service providers who perform services on our behalf, such as payment processors, identity verification providers, and IT service providers.
With regulatory authorities, law enforcement agencies, or other government bodies as required by law.
With affiliates and partners for the purposes described in this Privacy Policy.
In connection with a merger, sale, or transfer of assets.

All third parties with whom we share your data are required to keep your information confidential and use it only for the purposes for which we disclose it to them.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

You have the following rights under UK GDPR regarding your personal data:

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data in certain circumstances.
Right to restrict processing: You can request us to limit how we use your data.
Right to data portability: You can request your data in a structured, commonly used format.
Right to object: You can object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at the details provided below.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Bluefox Casino Data Protection Officer
Email: [email protected]
Address: Bluefox Casino Ltd,
123 Fox Street,
London,
United Kingdom,
WC1N 3AX

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit https://ico.org.uk for more information.